Troubleshooting

Our E-Cigar products have passed rigorous quality control from our manufacturing.However, You may encounter some problems when you receive the E-Cigar. Particularly due to the severe international shipping shock or volatile environmental conditions, such as temperature, humidity etc, some sensible electronic parts may encounter some problems during the usage of E-Cigar. You can resolve the problem by yourselves with the following instructions:

Problem

Cause

Fixing Method

Cautions

there is less smoke

battery power is not enough

bad connection

- for E-Cigar/E-Pipe: check the battery polarity
- for E-Cigarette/E-MiniCig: check the battery connection

recharge the battery or replace the battery

 

smoking liquid is not enough

change the cartridge

do not change the cartridge too frequently

add a few drops of smoking liquid on the cartridge

do not put too much smoking liquid

too much smoking liquid

smoking without the cartridge

have a break if the atomizer gets too hot

take off the cartridge, blow from the other end

do not blow too strong

for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away

take off the battery and do not fling too strong

for E-Cigar/E-Pipe: you can reset it.

every time reset should not be beyond 5 seconds

inhale too strong

if everything is ok but there is still less smoke, you may not inhale too strong

do not puff too strong, you may get more smoke with less inhaling

air flow channel is blocked

get through the air flow channel

do not block air flow channel

there is no smoke

bad power contacts

clean the contacts or tighten the contacts

do not put the battery with the wrong polarity

the switch is always off

tap to switch on

do not hit too strong

too much smoking liquid

smoking without the cartridge;

have a break if the atomizer gets too hot

take off the cartridge, blow from the other end

do not blow too strong

for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away

take off the battery and do not fling too strong

for E-Cigar/E-Pipe: you can reset it

every time reset should not be beyond 5 seconds

bad atomizer

if the battery is good but there is still no light, the atomizer should be replaced

you can use several batteries and atomizers by exchanging to find out whether or which battery or atomizer is bad

battery is dead

bad battery

if the atomizer is good but there is still no light, the battery should be replaced

the light

is always on or flash

the switch is always on

knock softly to switch off

do not hit too strong

blow from the inhaler end

do not blow too strong

still hot

when not in use

battery poles are put wrong

position the battery in proper polarity direction

if the problem persists, you need to replace atomizer.

the switch is too sensible

knock softly to switch off

blow from the inhaler end

bad atomizer

replace atomizer

the charger light does not change

the battery has been charged

it is normal

when charging, the light is red; when full, the light becomes green. the normal charging time is 3-4 hours.

bad contacts

clean the contacts

use soft cloth to clean it

tighten the contacts

do not tighten too strong

bad battery

if the charger is good, the battery should be replaced

you can use several batteries or chargers by exchanging to find out whether or which battery or charger is bad.

bad charger

if the battery is good, the charger should be replaced

 

Contact Us

Contact US
0086-755-29089555-
Sale
agent@bauway.com

 

www.efvi.eu

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